Returns & Exchanges
At Monte, we want you to be completely satisfied with your beauty ritual. If you are not happy with your purchase, we offer a 30-day window for returns on unopened and lightly used products.
Initiate Your Request
Log into your Monte account or use our Guest Portal to select the items you wish to return and provide a reason for the request.
Print Your Label
Once approved, a pre-paid shipping label will be sent to your email address; simply print it and attach it to your original packaging.
Ship It Back
Drop off your package at any authorized carrier location, ensuring the products are securely packed to prevent damage during transit.
Receive Your Refund
After our quality team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing